Welcome to Playa Yachting LLC. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a reservation or using our site. Playa Yachting LLC provides yacht rentals and charter services in Playa del Carmen and surrounding areas. We act as a booking agent for private yacht experiences, ensuring top-tier service and seamless bookings for our clients.All bookings are subject to availability and must be confirmed with a deposit. Final payment must be made prior to departure, as specified during the booking process. Prices and availability are subject to change without notice. Cancellations made 30 days or more before the event are eligible for a full refund. Cancellations made within 30 days of the event will result in the loss of the deposit. No-shows or last-minute cancellations are non-refundable. Weather-related cancellations follow our Weather Policy. All charters proceed as scheduled unless the port is officially closed due to unsafe conditions. If a tour is canceled due to a port closure or marine advisory, we will offer alternative routes if available, rescheduling for a later date, or a full refund if no other options are possible. Light rain or cloudy weather does not qualify for cancellation or refund.Guests are expected to behave responsibly and follow crew instructions at all times. Overconsumption of alcohol, reckless behavior, or refusal to comply with crew safety rules may result in early termination of the charter without a refund. Illegal substances are strictly prohibited onboard.Playa Yachting LLC acts solely as a booking agent and does not own or operate the yachts. The vessel owner or operator is responsible for safety, operation, and compliance with maritime laws. Guests assume full responsibility for their personal safety while onboard. Playa Yachting LLC is not liable for any injuries, damages, or losses that occur during the rental.All payments made to Playa Yachting LLC are final and non-disputable. Clients must first attempt to resolve disputes with Playa Yachting LLC before initiating chargebacks. Unauthorized chargebacks may result in legal action to recover lost funds.Playa Yachting LLC may offer services through third-party providers such as vessel owners, catering, and transportation. We are not responsible for the actions, service quality, or performance of these providers.All images, descriptions, and content on our website are for informational purposes only and may be updated without notice. Unauthorized use, reproduction, or distribution of our website content is prohibited.Client information is handled securely and confidentially. We do not share personal data with third parties, except as required for booking and operational purposes. These terms are governed by the laws of Lake County, Ohio, USA. Any disputes shall be resolved in the courts of Lake County, Ohio.For any questions about these Terms and Conditions, please contact us at your provided email or phone number. By using our website or booking a yacht rental with Playa Yachting LLC, you acknowledge that you have read, understood, and agree to these terms.